Business Banking Specialist (Cardiff)

Cardiff, Wales, United Kingdom · Small & Medium Enterprises (SME)


Starling is on a mission to build the best business bank in the world serving the needs of the small and medium-sized enterprises (SMEs) who are the lifeblood of the economy.

From small entrepreneurs with big ambitions to fanatical freelancers going it alone, SMEs just want one thing: to get on with the business of running their business. That’s why Starling built its SME bank accounts to be free, uncomplicated and quick to set up. We really understand the needs of SMEs - after all, it’s not that long since we started out to build our state-of-the art digital banking platform from scratch. Now, we’re an established player, supporting more than 825,000 customers, including more than 66,000 SME accounts.

This year we secured a £100m award from the Capability and Innovation fund to transform SME Banking. Within the banking team we are leading and shaping the delivery of this award to help deliver the transformation in UK Banking that is Starling's ambition.

We have the culture and spirit of a fast-moving, disruptive technology company and are focused on providing our customers with the best banking app and money management experience around. Everyone at Starling gets the chance to own interesting things from day one, and we’re told one of the best things about working here is the ability to achieve a lot in a short space of time.

Our aim is to give businesses clarity and control over their money, by allowing customers to manage it entirely through the Starling Bank app. The app is connected to 24/7/365 support - and there are opportunities to join our team on a number of bases; full time or part time in our 24/7, overnight or evening teams.


Our team of Business Specialists are there to help our business customers reach their full potential. Working within our contact centres, you will be talking directly to our SME customers and assisting with their specialist needs. Your responsibilities will include:



Full details are available on our careers site.

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