Customer Service Team Member - Evenings (Cardiff)

Cardiff, Wales, United Kingdom · Customer Service

Description

We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a healthier financial life. We also offer groundbreaking B2B banking and payments services.

Since our launch in 2014, we've surpassed 825,000 accounts in total: 760,000 retail current accounts and 66,000 business accounts for small and medium-sized enterprises (SMEs). We're on track to hit one million accounts before the end of 2019. Our total deposits, meanwhile, have surpassed £600 million and are expected to top £1 billion over the same period.

We're a fully licensed UK bank, and we have the culture and spirit of a fast-moving, disruptive technology company. We've won the Best British Bank award two years running, and now employ more than 780 people across our London & Southampton offices, with more to come from Cardiff.

Everyone at Starling gets the chance to own interesting things from day one, and we’re told one of the best things about working here is the ability to achieve a lot in a short space of time.

Our aim is to give customers clarity and control over their money, by allowing customers to manage it entirely through the Starling banking app. The app is connected to 24/7/365 support - this is an opportunity to join our team on a part time (20 hours per week) basis, to work during the evenings. Shifts will be between 5:00pm-12:00am. Got plans and need a night off? Shift swaps are available!

The Customer Service Team’s responsibilities include:

Requirements

Benefits

Full details are available on our careers site

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